Shipping

Free Shipping Worldwide:
Anesan offers free shipping on all orders.

Order Processing:
Orders shipped from Hong Kong, with a standard processing time of 2 to 3 days before being handed over to our shipping partner.

Standard Shipping (Free):
Delivery typically takes 7-14 working days, depending on your location.

Fast Shipping (HK$ 250 or US$ 35):
Delivery typically takes 4-7 working days, depending on your location.

Tracking Information:
After your order is dispatched, you will receive an email with a tracking number. This number allows you to monitor the delivery progress through our shipping partner's online portal.

Taxes & Duties:
We aim to prevent unexpected tax or duty fees. Taxes are automatically calculated and included in your order total during checkout.

Upon receiving your package, you should not face additional tax or duty charges. If you do encounter any such fees, please contact our customer care team. We will review your request and respond within 24 hours to assist you further.